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The Holyland Collection Terms and ConditionsReturn PolicyIt is of utmost importance to us that you are completely satisfied with your purchase. If for any reason you are not, we will gladly refund the full purchase price of the item by a debit to your authorized credit card within ten business days of receipt of the return. Purchaser is responsible for shipping costs.Privacy PolicyAt The Holyland Collection we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use Holyland's services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. The Holyland Collection web site, located at www.theholylandcollection.com (the "Site")is operated by The Holyland Collection (the "Company"). By using the Site, you agree to the gathering and use of your information by us in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site. It is our goal to bring you information that is tailored to your individual needs and, at the same time, protect your privacy.Changes To The Privacy PolicyWe reserve the right to change the terms of this Privacy Policy. Any changes will be posted on this page. We encourage you to check this page regularly. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes. You agree that the information that we gather now will be subject to the Privacy Policy in effect at the time of use.Information We CollectWe may collect personal information that you voluntarily give to us such as name, postal address, telephone number, fax number, and e-mail address. For example, we may collect personal information when you purchase merchandise, become a member, complete a survey or otherwise communicate with the Site. Personal information may also include information we gather about you on the Site such as your purchase history. If you place an order with us or use another feature of the Site that requires payment, we may collect your account or credit card number. We may also collect demographic information that you provide to us, such as your zip code or age.Information Collection & UseRegistration In order to use this Web site, you must first complete the registration form and/or create a user name and password. During registration you give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.Communications from the SiteSpecial Offers and Updates We will occasionally send you information on products, special deals, or promotions You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications.NewslettersIf you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.Service-related AnnouncementsWe will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.Generally, you may not opt-out of these communications, which are not promotional in nature. Customer ServiceBased upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.Surveys or ContestsFrom time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).To the extent required by the CAN SPAM Act, commercial e-mail messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately and will only be effective prospectively. How We Use Your InformationWe may use your personal information for customer service, to provide you with the information, product or service that you requested, and to customize your experience on the Site. For example, if you make a purchase on the Site, we may use your e-mail address to send you a purchase confirmation notice and your mailing address to send your purchase. We may use third party contractors to help us operate our business and the Site or administer activities on our behalf and may share your personal information with these contractors for those limited purposes.We may also share your personal information with other companies or persons who may offer you services and products of interest. If you do not wish to have your information shared in this way, please e-mail us anytime at lindac@theholylandcollection.com If you place an order on the Site, we will use your financial information to bill you for products and services or otherwise process your transaction. By making a purchase on the Site, you consent to us providing your financial information to our service providers to process your transactions. These third parties may include credit card companies and banking institutions used to process the transaction. ChildrenWe will not knowingly collect personally identifiable information from children under age 13.Sale of Assets, Merger, Acquisition, BankruptcyInformation collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving Company.LinksThe Site may contain links to other sites including, among others, those of advertisers, and other third parties whose trademarks may appear on the Site. We are not responsible for the privacy practices or the content of the sites to which we provide links. You should carefully review the privacy policies of any linked sites you access via the Site.SecurityProtecting your information is important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.Legal DisclaimerWe reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.Correct/Update Personal InformationIf you would like to review, update, change or delete information that we have collected from you, please send an e-mail to lindac@theholylandcollection.com or write to The Holyland Collection, 20276 Valley Blvd. Tehachapi, CA 93561. Please note that changes may not be effective immediately.Contact UsPlease contact us with any questions or comments regarding our policies:The Holyland Collection 20276 Valley Blvd Tehachapi, CA 93561 lindac@theholylandcollection.com Effective Date These policies are effective as of August 1, 2006 |
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